Privacy Policy
Last updated: 10 August 2026
Poke Digital ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly, in accordance with South Africa's Protection of Personal Information Act (POPIA). This policy explains what information we collect, why, and how we use it.
1. Information we collect
We may collect the following information when you interact with our website or engage our services:
- Contact details you provide via our contact form or email (name, email address, phone number, project details)
- Technical data such as IP address, browser type, device type, and pages visited, collected automatically through analytics tools
- Any information you voluntarily share with us during project discussions
2. How we use your information
- To respond to enquiries and provide quotes for our services
- To deliver, manage, and improve client projects
- To understand how visitors use our website, so we can improve it
- To comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies and analytics
Our website uses cookies to improve your browsing experience and to understand site traffic through analytics tools such as Google Analytics. Non-essential cookies are only loaded after you provide consent via our cookie banner. You can withdraw consent at any time by clearing your browser's local storage for this site or adjusting your browser's cookie settings.
4. Legal basis for processing
We process personal information on the basis of your consent, our legitimate business interests in responding to enquiries and delivering services, and where necessary to comply with legal obligations.
5. Data sharing
We may share information with trusted service providers who help us operate our business (such as hosting providers and analytics platforms), strictly for the purposes described in this policy. These providers are required to protect your information and use it only for the purposes we specify.
6. Data retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
7. Your rights
Under POPIA, you have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
8. Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, and disclosure.
9. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at hello@pokedigital.co.za.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.